Registered Physiotherapist · North York & Markham

Move, Train &
Recover Better.

McMaster-trained physiotherapist focused on chronic pain, sports injuries, musculoskeletal conditions, neurological rehab, and vestibular disorders.

M.Sc. PT · McMaster B.Sc. Kin · Waterloo Dry Needling (CIDN) Acupuncture Canada Former National Swimmer 英 · 廣 · 普
Ultrasound-guided assessment at Matthew Chan Physiotherapy Electrical stimulation therapy at Matthew Chan Physiotherapy Manual shoulder assessment at Matthew Chan Physiotherapy
★★★★★
[Your Rating] · Google Reviews Verified patient reviews
McMaster University M.Sc. PT
Certified Dry Needling (CIDN)
Acupuncture Canada Certified
Former National-Level Swimmer
English · Cantonese · Mandarin
Insurance Billing Available
Home Visits · GTA
Virtual Appointments · Ontario
McMaster University M.Sc. PT
Certified Dry Needling (CIDN)
Acupuncture Canada Certified
Former National-Level Swimmer
English · Cantonese · Mandarin
Insurance Billing Available
Home Visits · GTA
Virtual Appointments · Ontario

Recovery in three steps.

No referral needed — here's how straightforward it is to get started.

01

Book your appointment

Choose your preferred location — North York (Guke Clinic), Markham (Active Life), or request a home visit or virtual session below.

Book North York
02

Comprehensive assessment

Your first session is dedicated to understanding you — your history, movement patterns, and factors that may be contributing to your symptoms. Treatment can often begin the same day, when appropriate.

03

Your individualized plan

You'll leave with a clear plan based on your assessment, goals, and preferences — including what we found and the treatment options available to you.

No referral needed
Book directly — no doctor's note required
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Insurance billing
Direct billing may be available depending on your plan and location
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English · 廣東話 · 普通話
Choose the language you're most comfortable in
Matthew Chan, Registered Physiotherapist in North York and Markham

Your partner in recovery.

Helping people move better and feel stronger is more than just a job to me — it's something I genuinely care about. Care goes beyond treating symptoms. It's about understanding the person behind the pain, identifying factors that may be contributing to your symptoms, and building an individualized treatment plan based on your goals.

My approach is guided by evidence-informed practice and centres on patient education, alongside techniques including myofascial release, joint, nerve, and soft tissue mobilization, acupuncture, active exercise therapy, and modalities such as ultrasound and electrotherapy. With experience in both hospital and private practice settings, I've worked with individuals managing chronic pain, sport and motor vehicle injuries, stroke recovery, and post-cardiac rehabilitation, and I have a particular interest in musculoskeletal conditions of the shoulder, elbow, low back, and hip.

Before physiotherapy, I was a professional swimmer who competed at national and international levels — an experience that gave me firsthand understanding of the physical and mental toll injuries can take. I'm also a certified personal training specialist. That background, combined with my clinical training at McMaster University, allows me to support patients at all stages — from athletes to active adults to those rebuilding their movement and confidence.

Outside the clinic, I enjoy hiking, travelling, and trying new foods. I'm committed to lifelong learning, and I'm currently building on my existing vestibular rehab experience with further training, alongside a growing interest in concussion management. My goal is always the same: to make physiotherapy approachable and empowering — supporting you as you work toward doing what you love, with less pain and better function.

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M.Sc. Physiotherapy
McMaster University
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B.Sc. Kinesiology
University of Waterloo
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Dry Needling (CIDN)
Certified Integrated Dry Needling
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Acupuncture Canada
Orthopaedic Division, CPA (In Progress)
English
廣東話
普通話

Comprehensive, individualized physiotherapy.

Care is evidence-informed and individualized to you — from hands-on manual therapy to dry needling to longer-term rehabilitation.

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Manual Therapy

Hands-on techniques that may help improve joint mobility, reduce pain, and support movement quality, based on your assessment findings.

Joint Mobilization Myofascial Release Nerve Mobilization Trigger Point Therapy
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Dry Needling & Acupuncture

Certified in both Western dry needling (CIDN) and traditional acupuncture, which may be included as part of your treatment plan when clinically appropriate.

Trigger Point Dry Needling Acupuncture Canada Cupping Therapy
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Active Rehabilitation

Structured, progressive exercise programs to help rebuild strength, support movement patterns, and reduce the risk of re-injury.

Exercise Prescription Movement Retraining Postural Correction Sports Conditioning

Modalities

Adjunctive modalities that may be included to help manage acute pain and support recovery, when clinically appropriate.

Electrotherapy Ultrasound TENS / IFC
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Home Visit Physiotherapy

In-home clinical assessment and treatment, which may be well-suited for post-surgical recovery, limited mobility, or busy schedules.

Greater Toronto Area Limited Availability Location-Dependent
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Virtual Physiotherapy

Evidence-informed assessment and guided rehabilitation via video — available to Ontario residents, no referral needed.

Ontario-Wide No Referral Required Real-Time Video

Areas I commonly work with.

If you don't see your condition listed, reach out — I work with a range of musculoskeletal and neurological conditions.

  • Sprains, strains, and muscle tears
  • Rotator cuff and shoulder injuries
  • ACL, MCL, and knee ligament injuries
  • Tennis / golfer's elbow
  • Runner's knee and IT band syndrome
  • Achilles tendinopathy and plantar fasciitis
  • Overuse and repetitive strain injuries
  • Stroke recovery — mobility, balance, coordination
  • Vestibular disorders, including BPPV (benign paroxysmal positional vertigo)
  • Dizziness and balance disorders
  • Nerve injuries and neuropathic pain
  • Numbness, tingling, and radiculopathy
  • Chronic low back pain and sciatica
  • Disc herniation — cervical and lumbar
  • Nerve compression (pinched nerve)
  • Neck pain and cervicogenic headaches
  • Hip and pelvic dysfunction
  • Shoulder and elbow chronic pain
  • Fibromyalgia and widespread pain
  • Chronic joint pain and stiffness
  • Post-surgical rehab — joint replacements, ACL, spinal
  • Fracture rehabilitation after casting
  • Whiplash and MVA injuries (Markham clinic)
  • Acute injuries and inflammation

What patients are saying.

★★★★★

Read verified patient reviews straight from Google — unedited, in their original context.

Three ways to access care.

Matthew practises at two independent clinic locations, plus home visits and virtual care. Booking, fees, and clinic policies may vary by location.

Clinic
North York — Guke Clinic
716 Gordon Baker Rd, Suite 100
North York, ON M2H 3B4

📞 (416) 499-4853
Physiotherapy Initial Assessment with Matthew Chan
Book Online
Clinic
Markham — Active Life
10 Bur Oak Ave, Unit A2
Markham, ON L6C 0A2

📞 (289) 210-0192
Active Life Physiotherapy Centre · Jane App booking
Book Online
Home Visit · Virtual
At Your Home or Online
Home visits across the GTA (location & time slot dependent)

Virtual appointments available to Ontario residents via video
Limited availability · Subject to location · Use the form below to request
Request Appointment

Request an appointment.

Use this form to request a home visit or virtual session. For clinic bookings, use the direct booking links above.

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Response Time
Typically within 2–3 business days
Appointment Request
For home visits and virtual sessions. Clinic bookings → use the booking links above.

Please avoid including detailed or sensitive medical information in this form. We'll collect anything further needed once we're in touch.

You'll receive a reply within 2–3 business days to confirm availability and details. See our privacy notice for how this information is used.

Insurance billing options.

Direct billing may be available depending on your insurer, plan, and treatment location — availability varies between clinics. Insurers registered with TELUS Health eClaims are listed below, but coverage and direct billing eligibility depend on your specific plan.

Some plans allow direct billing to your insurer. Others require you to pay at the time of treatment and submit the receipt to your provider for reimbursement. Please confirm eligibility with the clinic and your insurance provider before your appointment.

Manulife Sun Life Canada Life Blue Cross Desjardins Equitable Life iA Financial ClaimSecure Beneva GroupHEALTH People Corporation Simply Benefits Johnston Group belairdirect GMS Manion RWAM Pacific Blue Cross Alberta Blue Cross Cowan / ESC GroupSource MDM Insurance + 30 more via TELUS eClaims
ℹ️ Coverage and direct billing eligibility depend on your individual plan and treatment location. Please bring your benefits card and policy/ID numbers to your first appointment, and confirm eligibility with your insurer beforehand where possible.

Flexible payment options.

For any portion not covered by insurance, or if you prefer to pay directly, payment methods vary by service type:

🏥 In-Clinic (North York & Markham)
💳 Credit Card 💳 Debit Card
🏠 Home Visit & 💻 Virtual
💵 Cash 📲 e-Transfer
No referral required
Physiotherapists are primary health care providers. You can book directly — no doctor's note needed. (Some insurance plans may have their own referral requirements.)
Motor Vehicle Accident (MVA) Claims
MVA / Accident Benefit claims are treated at the Markham — Active Life clinic location. Please mention this at booking.

Common questions.

No. Physiotherapists are primary health care providers in Ontario — you can book directly without a referral. However, some extended health insurance plans require a physician's referral to reimburse your claim, so it's worth checking your policy.
The number of sessions varies depending on your condition, goals, assessment findings, and response to treatment. Following your initial assessment, we'll discuss an individualized treatment plan and anticipated course of care. I'm also happy to work around insurance coverage or budget constraints when planning your care.
Many extended health benefit plans cover physiotherapy, and direct billing may be available depending on your insurer, plan, and treatment location through TELUS Health eClaims. Bring your benefits card and we'll help you check.
Comfortable, loose-fitting clothing that allows access to the area being treated. Shorts for knee/hip issues, a tank top or sports bra for shoulder/upper back, etc. You don't need to bring anything special — just yourself.
Your first session is a full assessment: I'll take your history, understand your goals, and conduct a detailed physical examination. From there, we'll discuss findings, I'll explain what's happening in plain terms (often with visual aids), and we'll begin treatment — all in the same appointment.
Yes. I'm fluent in English, Cantonese (廣東話), and Mandarin (普通話). You're welcome to communicate in whichever language you're most comfortable with — this is especially helpful for explaining complex symptoms or understanding your treatment plan.
Home visits are available across the Greater Toronto Area, subject to location and available time slots. Submit a request form with your address and preferred times, and I'll confirm availability within 2–3 business days.
Both clinic locations have parking and accessible parking available. If you have mobility concerns or require accommodations, please let us know when booking and we'll ensure a smooth arrival. Wear comfortable, loose-fitting clothing that allows access to the area being treated — shorts for knee/hip issues, a tank top for shoulder/upper back, etc.

How your information is used.

This website is operated by Matthew Chan. Information submitted through the contact and appointment request forms on this site (name, contact details, city/neighbourhood, and any message you include) is used only to respond to your inquiry and arrange care, and is not sold or shared with third parties for marketing purposes.

If you receive care at Guke Clinic (North York) or Active Life Physiotherapy Centre (Markham), your health records from that care are collected, held, and governed by that clinic's own privacy policies and procedures — not by this website. Please refer to the applicable clinic for questions about those records.

Please avoid submitting detailed or sensitive medical information through the forms on this website. If you have questions about how your information is handled, contact cmattphysio@gmail.com.